Production of Concentrated Control Solution
1 An Overall Introduction to E-Group System
Xiamen Node has accumulated years of experience in developing information systems for centralized enterprises, and we deeply understand the operational characteristics and needs of such enterprises. Therefore, we are able to apply practical applications of a variety of technologies incomprehensive solutions for centralized enterprises and come up with the system of e-Group:
• Unified portals for the public
• Business management systems which support the Internet extensively (human resource management, office automation system, project management, financial management, asset management and knowledge management)
• Unified data centers which provide timely and accurate business data of subordinate companies for the superior ones
• Customers' business network
• Mobile office automation systems for cross-regional office management
The intelligent network-building tools and core-data-exchanging technology of Xiamen Node help enterprises to achieve the integration of internal and external management and operation. Companies can share all the data in the system, and avoid unnecessary time consumption and cost brought by the input and conversion between different systems.
2 The Designing Concept of E-Group System
According to the application characteristics and management problems of modern enterprise management, the business system designed by Xiamen Node applies the module of centralized data center based on the effective integrated operation of other seven modules and has developed a complete set of e-Group system, so as to meet the needs of centralized enterprises with decentralized operation mode and centralized management mode.
The scheme of Xiamen Node's e-Group is based on the idea of matrix model and gear linkage model. According to the characteristics of matrix, the whole system is like an information network, when you find an information point in it, the associated information will be extracted and traced back to the whole network, so that we can get a comprehensive understanding of it from different perspectives. For business managers, there is no need to investigate something by telephoning or inspecting departments one by one. Once entering the system through their own portals, they can grasp the trend of the entire project or even spot the essay written by an employee in this project. As for the idea of gear linkage model, it means when one of the gears rotates, the other six around will also rotate to support and provide service for it. That is to say, different types of information are stored in different modules, and they will be extracted when needed.
3 The Structure of E-Group System
From the perspective of application, the e-Group scheme fundamentally enhances the managing ability of the superior companies, so that it is easier to know and to monitor operating status of their subsidiaries and affiliates at any time. The system also provides subsidiaries' real-time data collection such as financial, production, sales, personnel, cost and income data and reports them to the headquarter. With the help of centralized data center, the headquarter can provide report-analyzing tools to produce reports and assist superior companies to conduct analysis as well as making decisions on the operating status of subsidiaries.
From the perspective of functioning, the e-Group scheme uses information portal to manage subsidiaries. Through information portals provided by Xiamen Node's business system, the subsidiaries submit and check data the headquarter requires to upload, so that the superior company can operate on a unified platform.
4 Different Modules of E-Group System
4.1 Knowledge Management
Building a knowledge database for the enterprise and providing a platform for knowledge accumulation, sharing and innovation
4.2 Human Resource Management
Effectively organizing and managing employees and their work
4.3 Customer Management
Observing customers from all aspects including service-providing, marketing, product and financial status
4.4 Workflow Management
Electronizing workflow and connecting each segment during business operating to improve the efficiency
4.5 Project Management
Comprehensively managing people, property and material involved in the project, controlling the project progress and avoiding risks
4.6 Asset Product Management
Managing the assets effectively and keeping track of the whole process
4.7 Financial Information Management
Presenting both macro and micro financial data to help enterprises make analysis and decisions
4.8 Centralized Data Center Management
Collecting and monitoring subsidiaries' real-time data such as finance, production, sales and cost in order to assist the higher managers to make analysis and decisions
5 The Application of E-Group System
The convenience of e-Group is reflected in the following aspects:
1) Sharing, use and innovation of knowledge from superior company
The superior company has a large number of departments and employees. To effectively manage and utilize the explicit information within the company, it is important to be aware that the knowledge hidden in employees' minds is a key factor in building a learning-encouraging organization. The e-Doc in e-Group system provides a comprehensive framework for knowledge management, it allows enterprises to post, store and create documents and share information whenever and wherever they want to. According to enterprises' information portal scheme, employees in different positions have access to different documents through role setting and authority control, so that everyone can accumulate knowledge in their own portal and share with others their experience and knowledge in all aspects.
2) Superior company's full track towards subsidiaries and managers' towards employees about project achievements
For example, a sales manager needs to know his salesmen's customer resources and the contact between promptly and quickly, a superior company needs to regularly check the performance of sales department in each subsidiary. The e-CRM of e-Group system introduces security control so that the superiors can check the performance of their salesmen's customers and corresponding sales and service records. Developing and improving strategies for potential customers helps to turn potential customers into real ones. Meanwhile, through the enterprise information portal, customers can submit various requests including demands, feedback, suggestions and technical support.
3) Unified deployment of human resources: the management of recruitment, attendance, rewards and punishment
Human resource is the core of the whole enterprise and also the key factor for the continuous development of it. Therefore, effective and standardized human resource management is particularly important for enterprises. With the help of other modules, e-HRM in e-Group system allows managers and employees to easily keep track of clients, projects, documents, assets, and both internal and external requests. Through the workflow and information portal scheme, the recruitment information can be released and receive response on internal management platform, and human resource managers can make evaluations on employees' performance and arrange training programs.
4) Project management: monitoring the whole process from setting up, examining, implementing to completing the project
The project is a one-time task with definite cycle, and the key factors such as relevant personnel, schedule control and cost control are involved in the process. Combined with e-HRM and e-Workflow, e-Project in e-Group system can inform the assignments for everyone in the project. The project manager can log in his or her portal, check human resource, progress and financial information of the project, analyze related factors, and make adjustments immediately, which achieves whole process monitoring from setting up, examining, implementing to completing the project.
5) The data center of the superior company extracts all the data from subsidiaries dynamically
The enterprise data center of e-Group system involves five functional modules: report input management, report status management, report output management, report data upload and report upload control. Subordinate companies can submit data required by the headquarter through corresponding interface and check them afterwards, the headquarter can make real-time collection of subsidiaries' data such as finance, production, sales, personnel, cost and income and use report-analyzing tools provided by the data center of superior company to create reports and help superior company to make analysis and decisions.